Return and Refunds Policy

At Mammy Market Foods, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a simple returns policy. To ensure this:
•Perishable goods, such as food items, cannot be returned unless they are damaged or defective upon receipt.
•You must initiate a return within 28 days of receiving your order.
•Returns initiated after the specified timeframe may not be accepted.
•If you receive a damaged or defective item, please contact us immediately upon receipt.
•We may require photographic evidence of the damage or defect to process your return or replacement.
•To initiate a return, please contact our customer service team at sales@mammymarket.co.uk
•Please provide your order number and reason for the return.
•Our customer service team will provide you with instructions on how to return the item.
•Please ensure that the item is securely packaged to prevent damage during transit.
•Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
•If your return is approved, a refund will be processed to the original method of payment within 7 working days.
•Shipping costs, where applicable, are non-refundable, unless the return is due to an error on our part or the item is defective.
•If you want a different item instead of the returned one, you will be required to place a new order for the different item